Security
Benchmark Health Partners uses administrative, technical, and organizational safeguards designed to help protect athlete, family, and account information across the site and related services.
Our Security Approach
Benchmark Health Partners takes a layered approach to security designed to help protect platform access, account information, and service related data. Our security practices are intended to support confidentiality, integrity, availability, and responsible stewardship over time.
Administrative Safeguards
We use administrative processes and internal controls designed to support secure operations, appropriate handling of information, and responsible access management. These practices may include role based access considerations, operational review, and documented procedures for platform management.
Technical Safeguards
Benchmark Health Partners uses technical safeguards designed to help protect systems and data, which may include secure authentication controls, encrypted connections, environment protections, monitoring tools, logging, backup processes, and access restrictions appropriate to platform operations.
Organizational Safeguards
We structure security responsibilities and operational practices to support accountability, appropriate data handling, and ongoing improvement. Security is treated as an ongoing process rather than a one time event.
Access Controls
Access to systems and information is intended to be limited to authorized users, personnel, and service providers with a legitimate operational need. Access practices are designed to reduce unnecessary exposure and support platform security.
Infrastructure and Environment Protection
We use infrastructure and hosting practices designed to help protect service availability, platform resilience, and secure system operation. This may include environment level controls, update practices, backups, and operational protections appropriate to the services being delivered.
Monitoring and Improvement
Security practices evolve as technology, risks, and business operations change. Benchmark Health Partners may monitor systems, review operational activity, and refine protections over time to help maintain appropriate safeguards for the platform and its users.
Third Party Service Providers
Some services may rely on third party providers that support hosting, communications, analytics, payments, or other operations. Where used, those providers are expected to support appropriate security and confidentiality obligations relevant to the services they perform.
User Responsibilities
Users also play an important role in security. You are responsible for maintaining the confidentiality of your credentials, using strong passwords, limiting account sharing, and notifying Benchmark Health Partners if you suspect unauthorized access or account misuse.
No Absolute Guarantee
While Benchmark Health Partners uses safeguards designed to help protect information and systems, no method of transmission, storage, or processing can guarantee absolute security. Security efforts are ongoing and designed to reduce risk, not eliminate it entirely.
Security Reporting
If you believe you have identified a security issue, vulnerability, or unauthorized access concern, please contact Benchmark Health Partners promptly so the matter can be reviewed appropriately.
Questions
If you have questions about platform security or responsible disclosure of a potential issue, please contact Benchmark Health Partners.
info@benchmarkhealthpartners.com